Privacy Notice

This Privacy Notice explains how Saltwind Overnight (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website or send us an enquiry about a coastal stay. We operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By contacting us or browsing our site, you acknowledge that you have read this policy.

1. Who we are

Saltwind Overnight — English Coastal Stays
9 The Wharf, St Ives TR26 1LG, England
Phone: 441 903 845 227
Email: [email protected]

2. What information we collect

When you contact us or submit an enquiry form, we may collect:

Your name
Email address and/or phone number
Preferred dates of stay
Notes about arrival time, access needs, or questions you provide

If you proceed with a booking, we may also store correspondence relating to your stay.

3. How we use your information

We use your personal data for the following purposes:

To respond to your enquiry and provide details of available stays
To arrange check-in, key collection, or breakfast options
To improve clarity of our listings and services
To meet legal and accounting requirements

4. Lawful basis for processing

Contract — to reply to your enquiry and, if confirmed, arrange your stay
Legitimate interests — to manage our site, improve communication, and ensure clarity
Legal obligation — to maintain accounting and tax records

5. How long we keep your data

We keep enquiry details for up to 12 months unless you request earlier deletion and there is no legal reason to retain them. If you complete a booking, related records may be held for longer to satisfy accounting or legal obligations (usually six years under UK law).

6. Sharing your information

We only share your data when necessary:

With hosts preparing your chosen room
With service providers (such as email or hosting) who act under confidentiality agreements
Where required by law or regulation

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

7. International transfers

If our providers process data outside the UK, they do so under safeguards such as adequacy regulations or Standard Contractual Clauses approved by the UK authorities.

8. Your rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data where lawful
Object to processing based on legitimate interests
Request restriction of processing
Request portability of information you provided

To exercise your rights, contact us at [email protected] with the subject line “Data request”.

9. Cookies

Our website uses essential cookies for functionality and simple analytics to understand visits. For more details, see our Cookie Preferences page.

10. Security

We use reasonable technical and organisational measures to safeguard your data from loss, alteration, or unauthorised access. However, no method of transmission is entirely secure, and we encourage you to use caution when sharing information online.

11. Changes to this policy

We may update this Privacy Notice to reflect changes in law or practice. Updates will appear on this page with a revised “last updated” date.